You are logged out. Log In  /  Register Now

customer care

Reading a gas meter is not a complicated process if you remember these steps:

  • Read the meter from left to right as you face it.
  • You will notice that each dial turns in the opposite direction from the dial next to it.
  • Always remember to record the number the pointer has just passed
In our example dials, we have the following readings:

  • Dial A the pointer turns counterclockwise, this gives us a reading of six.
  • Dial B the pointer in this case turns clockwise giving us a reading of one.
  • Dial C similarly the pointer has just passed five, this is our reading.
  • Dial D turns like dial B giving us a one.


Note: If your meter has three dials, start at the 100 thousand dial.


Ready to send us a reading?  It’s easy online.

Home   |   Emergency Contact   |   Contact Us   |   Site Map   |   Legal Disclaimer