My Account and eBill Quick Reference Guide

My Account and eBill Quick Reference Guide

We’ve updated our website to provide you with a better online experience. This section provides tips to help you find your way around the new site.

Asset Publisher

In the green area of the right side of the top of your screen, enter your user name, password and click the orange Login button to access My Account:

1. Click on the Sig In / Register button in the upper right of the screen (after click the Menu icon):


 

2. Enter you user name and password:


 

3. Click on the green Sign In button

In the green area of the right side of the top of your screen, click the Logout icon below your name:

Click the log out icon in the upper right of your screen:

Once you are logged in, if you have more than one account number registered in My Account, you will see a screen to select an account before you can continue. This screen will show your account number, service address, account balance and due date for each registered account.

Account tab -provides a summary of information such as account balance and payment due date, as well as links related to the account number you have selected. Contact information displayed applies to all account numbers registered for My Account. You can also click the “PAY eBill” function to make a payment.

Account tab -provides a summary of information such as account balance and payment due date, as well as links related to the account number you have selected. Contact information displayed applies to all account numbers registered for My Account. You can also click the “PAY eBill” function to make a payment.

Billing tab - if you have enrolled in eBill, you can still view your online billing and payment information. In the Payment Tab, you can view your payment history, set up recurring payments, enter bank account or credit card information, or do anything payment-related for one or all of your registered accounts. If you are not enrolled in eBill, you will not see this information.

Billing tab - if you have enrolled in eBill, you can still view your online billing and payment information. In the Payment Tab, you can view your payment history, set up recurring payments, enter bank account or credit card information, or do anything payment-related for one or all of your registered accounts. If you are not enrolled in eBill, you will not see this information.

Service tab - you can view and analyze your consumption usage. Use the dropdown menu to navigate between the different options.

Service tab - you can view and analyze your consumption usage. Use the dropdown menu to navigate between the different options.

Profile tab - you can view your User ID and email address, add and delete accounts, change your password and security question, etc...

Profile tab - you can view your User ID and email address, add and delete accounts, change your password and security question, etc...

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