Low-Income Discount Rate (LIDR)

We strive to provide you and your family with reliable and essential energy delivery, with several programs to assist you financially with your bill. The Low-Income Discount Rate (LIDR) is designed to help eligible residential customers facing financial hardship manage rising energy costs.

Income guidelines and eligible programs

Qualifications and how to apply

Additional assistance

Income guidelines and eligible programs

 

If you qualify, you'll receive a 10% discount on your current monthly charges.

Your discounted rate will stay in place for one year. Eligibility verification is required every year. You will receive a letter to reverify your eligibility 60 days prior to the end of the one-year period.

 

Income guidelines (total household)

Household size Annual income at or below
Tier 1 (10% discount, up to 60% State Median Income)
1 $47,764
2 $62,460
3 $77,157
4 $91,854
5 $106,550
6 $121,247
7 $124,002
8 $126,758

Eligible benefits programs

  • ALMB / SLMB
  • CEAP Level 1
  • CEAP Level 2
  • CEAP Level 3
  • Connecticut Free or Reduced Lunch*
  • Head Start
  • Husky A Children
  • Husky A Parents
  • Husky A Pregnant/Postpartum
  • Husky B Band 1
  • Husky B Prenatal
  • Husky C (non-LTSS)
  • Husky C Long Term Services and Supports (Husky C LTSS)
  • Husky D
  • Medicaid or Access Health
  • Medicare Savings Program (MSP)
  • Qualified Medicare Beneficiary Program (QMB)
  • Refugee Assistance
  • Section 8 Housing/Rental Assistance Program (RAP)
  • SNAP
  • Social Security Disability Income (SSDI)
  • Special / Limited Medical Benefit
  • State Administered General Assistance (SAGA)
  • State Cash Assistance or State Supplement
  • Temporary Family Assistance
  • Women Infants and Children (WIC)


*Citywide free school meal program participants are not eligible for the discount rate, unless income is certified by the school food service manager.

Qualifying for the LIDR

Eligibility and tier placement aredetermined by total household size and income, and/or participation in an eligible benefits program by at least one member of your household. Eligibility will need to be verified yearly.
 

How to apply

Applying for LIDR is easy. Just follow the simple steps for each option.

 

If you receive a qualifying state or government benefit:

You can submit a letter certifying that at least one member of your household participates in an eligible benefits program. Send documentation securely by:

  • Emailing: cnghardship@ctgcorp.com
  • Faxing: 866.549.8994
  • Mailing to the address below:
    • Connecticut Natural Gas Corporation
      Attention Credit Dept.
      76 Meadow St. East Hartford, CT 06108

 

If not currently enrolled in an eligible benefits program, you can gather proof of income for everyone over 18 in the household:

Acceptable documents:

  • Unemployment statement
  • Employed: Weekly (last four pay stubs), Biweekly (last two paystubs) or Monthly (last paystub)
  • Self-employed: most recent year 1099 Tax Form
  • Social Security statement
  • Child support, pension, retirement or other statement


Send documentation securely by:

  • Emailing: cnghardship@ctgcorp.com
  • Faxing: 866.549.8994
  • Mailing to the address below:
    • Connecticut Natural Gas Corporation
      Attention Credit Dept.
      76 Meadow St. East Hartford, CT 06108

We are here to help!

Even if you do not qualify for LIDR, there may be more programs available to assist you with lowering your energy costs. For more information on our other assistance programs, please visit our Help with Bill page.