Bill inserts

We like to keep our customers in the know

The inserts you receive with your monthly statement provide important information on various topics relating to natural gas. The Source newsletter and other bill inserts discuss areas of interest to our customers. Take a few moments to read this month's literature.

 

Monthly Literature

July 2020

The Source

  • You've tried new things lately, now try eBill
  • Home Energy Solutions Limited-Time Offer
  • Make your summer a smart summer with a smart thermostat
           

June 2020

The Source

  • Understand your usage – Try our Energy Analyzer
  • The smell of safety
  • We are committed to helping the communities we serve
           

May 2020

The Source

  • We’re on the job – and online – for you
  • Help us help others
  • Be safe: Pipeline markers show the way
  • Use your senses to detect gas leaks
           

April 2020

The Source

  • COVID-19 and our commitment to you
  • Don't dig into trouble, know what's below
           

March 2020

What's ours and what's yours

  • Important information about your CNG service
           

March 2020

The Source

  • Manage your account with our new app
  • Get energy smart
  • Track your energy use and learn how to save
           

February 2020

The Source

  • Manage your account with our new app
  • Sign up for eBill
  • Winter safety reminder
           

January 2020

The Source

  • Resolve to be energy fit
  • Get energy smart
  • You may qualify for one of our programs
           

January 2020

2020 CNG Rate Schedules

  • 2020 On-Main and System Expansion Rates
           

December 2019

What's ours and what's yours

  • Important information about your CNG service
           

December 2019

The Source

  • Energy assistance programs are here to help
  • Get energy smart
  • Give the gift of energy
  • Our 2020 holiday schedule
           

November 2019

The Source

  • Understand and manage your energy use
  • Natural gas safety
  • Energy theft
           

October 2019

The Source

  • Sign up for assistance
  • For convenience and more, give eBill a try
  • Get energy smart
           

September 2019

What's ours and what's yours

  • Important information about your CNG service
           

September 2019

The Source

  • Paying your bill is easy
  • We're committed to your safety
  • Carbon monoxide safety
           

August 2019

Know Your Rights

  • Know Your Rights
           

August 2019

The Source

  • Sniffing out gas leaks
  • The smell of safety
  • Our employees are easy to identify
           

July 2019

The Source

  • Our payment options are a picnic
  • Avangrid receives prestigious honor
  • A cool way to track your energy use: Energy Advisor
           

June 2019

What's ours and what's yours

  • Important information about your CNG service
           

June 2019

The Source

  • Sniffing out gas leaks
  • The smell of safety
  • Sign up for our convenient and secure online payment options
           

May 2019

The Source

  • With our FREE online payment options you can manage your bill on the fly
  • CNG 24-hour maintenance and repair plans
  • It's cool to compare your energy use
           

April 2019

The Source

  • Celebrate Earth Day every day with eBill
  • Winter protection ends May 1, 2019
  • Don't dig into trouble, know what's below
           

March 2019

The Source

  • We've made it easy to enjoy the convenience of our online services
  • Call Before You Dig
  • Spring forward for safety
           

February 2019

The Source

  • Manage your energy use
  • Winter safety reminder
  • Business customers can purchase natural gas supply from us or an alternate supplier
           

January 2019

2019 CNG Rate Schedules

  • 2019 On-Main and System Expansion Rates
           

January 2019

The Source

  • Resolve to be energy fit
  • Important information about emergency generators
  • Help with energy bills
           

December 2018

The Source

  • Assistance
  • Operation Fuel
  • 2019 Holiday Schedule
           

November 2018

The Source

  • Understand and Manage Use
  • Natural Gas and Carbon Monoxide Safety
  • Go Paper Free
           

October 2018

The Source

  • We're Here To Help
  • Hot Water Safety
  • Set It and Save
           

September 2018

The Source
  • Savings
  • Gas Generators
  • Carbon Monoxide
           
               

August 2018

Know Your Rights

CNG Rate Request

  • Know Your Rights
  • CNG Rate Request
           

July 2018

The Source
  • Patio Pointers
  • Investments
  • Sustainability Report
           

June 2018

The Source
  • Infrastructure Investments
  • New Website
  • Emergency Response
           

June 2018

What's ours and What's Yours
  • Important Information about Your CNG Service
           

May 2018

Spot the Scam
  • Scammers are after your personal and financial information. Here's what to look for.
           

May 2018

The Source
  • Infrastructure Investments
  • New Website
  • Emergency Response
           

April 2018

The Source
  • Don't Dig Into Trouble
  • Winter Protection Ends May 1
  • Who Let the Dogs Out
           

March 2018

The Source
  • Pipeline Safety
  • Identify a Gas Leak
  • Change Smoke/CO Detector Batteries
           

March 2018

What's ours and What's Yours
  • Important Information about Your CNG Service
           

February 2018

Paying with Cash?
  • Introducing Our New Walk-In Payment Option
           

February 2018

The Source
  • Winter Safety
  • Don't Pile It On
  • Connected to the Community
           

January 2018

Annual Report
  • Annual Report to Customers
           

December 2017

Excess Flow Valve Notice
  • Important Safety Information
           

December 2017

The Source
  • Good Neighbors
  • Providing Comfort
  • Holiday Calendar
           

December 2017

What's Ours. What's Yours.
  • Important Information About Your Service
           

November 2017

The Source
  • We're Here To Help
  • Hot Water Safety
  • Set It and Save
           

October 2017

The Source
  • We're Here To Help
  • Hot Water Safety
  • Set It and Save
           

September 2017

What's Ours. What's Yours.
  • Important Information about Your Service
           

September 2017

The Source
  • My Account
  • Generator Safety
  • Carbon Monoxide
           

September 2017

Family Science Day
  • Fun for the Whole Family, Oct. 21, 2017 at the Energize Connecticut Center
           

August 2017

Your Rights
  • Important information for customers.
           

July 2017

The Source
  • Summertime Safety
  • Helping You Save
  • Energy Tip
           

June 2017

The Source
  • 3 Ways To Detect a Gas Leak
  • Marked for Safety
  • Give Road Crews a 'Brake'
           

June 2017

What's Ours. What's Yours.
  • Important Information About Your Service
           

May 2017

The Source
  • Safety, Service & Reliability
  • My Account
           

May 2017

Home Energy Solutions
  • This Summer, It Pays to Save
           

May 2017

Spot the Scam
  • Learn What To Look For
           

April 2017

The Source
  • Call Before You Dig
  • Winter Protection Ends May 1
  • Who Let the Dogs Out?
           

April 2017

Service Policies
  • CNG service policies, effective May 1, 2017
           

March 2017

The Source
  • What's Ours & What's Yours
  • Sign Up & Save With My Account
  • Fire Safety
           

March 2017

Earth Day
  • Celebrate Earth Day, Saturday, April 29 at the Energize CT Center, 122 Universal Drive N., North Haven, CT
           

February 2017

The Source
  • Good Neighbors
  • Winter Safety
  • We're Here for You
           

January 2017

Annual Report to Customers
  • 2016 Annual Report to Customers
           

December 2016

The Source
  • Donations Improving Communities and Nonprofit Organizations
  • Gas Service at Mark Twain House
  • 2017 Holiday Schedule
           

November 2016

The Source
  • Energy Saving Suggestions
  • Natural Gas Safety Info: Recognize a Leak
  • Winter Protection Reminder
           

October 2016

The Source
  • Energy Awareness
  • Part of the Community
  • Safety: Carbon Monoxide
           

September 2016

The Source
  • Budget Billing
  • Matching Payment Plan
  • Safety: Hot Water Tanks
  • Hang up on Scams
           

August 2016

Your Rights & Responsibilities
  • CNG customers have certain rights and responsibilities. Here's how they apply to you.
           

July 2016

The Source
  • Fire It Up: Gas Grill Safety
  • CNG Logo Is Getting a Face Lift
  • Grilling by the Numbers
           

 

FAQs

  • Does the company have energy conservation programs?  
  •  
  • What options are available for my heating and cooling system?  
  • What financial assistance programs does CNG have available for residential customers?  
  • What options do I have to pay my bill?