Previous Updates
Connecticut Natural Gas, Southern Connecticut Gas and United Illuminating, subsidiaries of AVANGRID, Inc. (NYSE: AGR), today announced $210,000 in donations to community organizations that are working to ease the impact of the COVID-19 pandemic on Connecticut residents and businesses.
In March, in the interest of public safety, we paused most non-emergency work that requires our employees to enter customers’ homes and businesses. As the state reopens, we’re beginning to resume that work, taking measures to work safely and protect our customers and employees. Here’s what you need to know.
We have suspended all disconnections for non-payment through October 1, 2020 for all residential customers and October 31, 2020 for customers with qualifying medical or financial hardships. During this time, we encourage you to review our payment plan options and financial assistance programs that are available to you to help you manage your energy costs.
October 21, 2020: Connecticut’s Public Utilities Regulatory Authority (PURA) issued a ruling that will extend the enrollment period for the COVID-19 Payment Program for non-residential customers through November 1, 2020. The enrollment period for the COVID-19 Payment Program for both residential and non-residential customers will now extend through November 1, 2020.