CNG Alerts is a service that allows you to receive important information for your home or business.
Please sign up for CNG Alerts so you can get the information you need the way you want it. Text REG to get started.
There are a few different scenarios that can cause a user not to receive a registration text message.
Unsupported mobile carrier: At this time, CNG Alerts is supported by major mobile phone carriers and most others. US Cellular currently does not support sending text messages longer than 160 characters from company "short codes" such as 839884. We are continually looking for ways to enhance CNG Alerts and anticipate adding more mobile carriers in the future.
Text messaging blocked: If your mobile carrier is supported, you may have a setting on your mobile phone's account that is blocking incoming text messages. Please contact your mobile provider to ensure that text messaging is enabled.
Short code messaging blocked: If your mobile carrier is supported, you may have a setting turned on for your phone's account that is blocking short code messages. Short code messages are any messages that come from a short number such as 839884. Please contact your mobile carrier to change your account setting to allow short code messaging.
Yes. You can sign up to receive CNG Alerts for each account in your name by texting REG and registering for each account.
Changing or Ending Your CNG Alerts Communications
When you move, you will have a new CNG account number for your new address. Please sign up again with your new CNG account number to receive CNG Alerts.
Before you change your cell phone number, text STOP to 839884 to stop receiving CNG Alerts at that number. Text REG from your new cell phone number to continue receiving alerts for your account.